• To better assist you, the following carriers have direct claim reporting services available. Prior to calling, please have your policy number and claim details available for the claims adjuster. The insurance carrier will forward a copy of your claim report to our office.

    If your insurance company is not listed below or if you prefer to report the claim to us, please call our office at 800-660-5362 or click here to send us an email. If you prefer, you can also click here to log into your CSR 24/7 account with us and report a claim there.

    Report Directly to Your Provider

    Acadia Insurance Company
    23 Commerce Drive
    Bedford, NH 03110-6835
    Report a Claim Online
    aicclaimoperations@acadia-ins.com
    800-224-8850 First Report
    800-691-4966 24-Hour
    866-874-5104 Toll-Free Fax

    AmTrust
    98 Spit Brook Rd, Suite 402
    Nashua, NH 03062
    Report a Claim Online
    AmTrustClaims@qrm-inc.com
    866-272-9267 First Report

    Arbella Insurance Group
    1100 Crown Colony Drive
    P.O. Box 699103
    Quincy, MA 02269
    Report a Claim Online
    800-ARBELLA (272-3552) 24 Hour
    617-773-4760 Fax

    Bristol West Insurance
    5990 West Creek Road
    P.O. Box 31029
    Independence, OH 44131
    Report a Claim Online
    800-BRISTOL (274-7865) First Report, 24 Hour
    954-316-5296 Fax

    Central Insurance Companies
    404 Wyman Street, Suite 360
    P.O. Box 9124, Waltham, MA 02454
    Waltham, MA 02451
    USA
    Report a Claim Online
    claims@central-insurance.com
    800-359-2233 First Report
    800-241-2541 24 Hour
    866-410-4753 Glass/Windshield Claim
    800-877-2293 Fax

    Chubb Group
    15 Mountain View Rd
    Warren, NJ 07059
    Report a Claim Online
    800-252-4670 First Report
    800-252-4670 24-Hour/Glass
    800-300-2538 Fax

    Co-operative Insurance Companies
    P.O. Box 5890
    292 Colonial Drive
    Middlebury, VT 05753
    Report a Claim Online
    800-388-6638
    877-210-8573 Glass Claims (Netcost)

    Commerce Insurance Company
    11 Gore Road
    Webster, MA 01570
    Report a Claim Online
    on-line@commerceinsurance.com
    800-513-4813 First Report, 24 Hour (NH Policyholders)
    800-221-1605 First Report, 24 Hour (MA Policyholders)
    800-633-2235 Fax

    Concord Group Insurance
    4 Bouton Street
    Concord, NH 03301
    Report a Claim Online
    800-888-6050 First Report, 24-Hour
    800-454-4326 Roadside Assistance Coverage
    800-459-5659 Fax

    Foremost Insurance Company
    P.O. Box 2450
    Grand Rapids, MI 49501
    Report a Claim Online
    800-527-3907 First Report, 24-Hour
    877-452-3957 Fax

    Great American Insurance
    301 E 4th St
    Cincinnati, OH 45202
    Report a Claim Online
    800-331-0211 Equine Mortality Claim Reporting

    Guard Insurance Company – Norguard, Amguard & EastGuard
    190 Main Street
    P.O. Box 537
    Saco, ME 04072
    Report a Claim Online
    claims3@guard.com
    1-888-NEW-CLMS (1-888-639-2567)
    570-825-0611 Fax

    Hanover Insurance Company
    440 Lincoln Street
    Worcester, MA 01653
    Report a Claim Online
    firstreport@hanover.com
    800-628-0250 First Report, 24-Hour
    888-589-2827 Glass
    800-399-4734 Fax

    the hartford The Hartford
    One Hartford Plaza
    Hartford, CT 06155
    Report a Claim Online
    800-243-5860 Personal Insurance, 24-Hour
    800-327-3636 Commercial Insurance, 24-Hour
    877-687-1279 Glass-Only Auto Claims, 24-Hour

    liberty-mutual-insurance-logo-287x73 Liberty Mutual Insurance (formerly Peerless Insurance)
    62 Maple Ave.
    Keene, NH 03431
    Report a Claim Online
    800-362-0000 First Report, 24-Hour

    Maine Mutual Group
    PO Box 729
    44 Maysville St
    Presque Isle, ME 04769
    Report a Claim Online
    loss.notice@mmgins.com
    800-343-0533 24 Hour
    207-760-1000 Fax
    877-664-5277 Glass/Windshield Claims
    Auto Advantage Program – Guaranteed Repair Shop Information: www.mmgins.com/Claims/FindaRepairShop

    Markel Insurance Company
    Report a Claim Online
    newclaims@markelcorp.com
    Property, Liability, Auto
    P.O. Box 3870, Glen Allen, VA 23058-3870
    800-362-7535
    804-747-9367 Fax

    Horse Mortality Hotline

    800-362-7535 Business Hours
    800-446-7925 After Hours
    Click here for Mortality Claims ProceduresAccident & Health
    P.O. Box 2039, Glen Allen, VA 23058-2039
    800-342-4841
    804-273-6142 Fax

    MEMIC
    MEMIC Claim Department
    PO Box 3606
    Portland, ME 04104
    Report a Claim Online
    1-800-MEMICWC or 1-800-636-4292
    207-791-3334 Fax

    Merchants Insurance Group
    250 Main Street
    Buffalo, NY 14202
    Report a Claim Online
    800-258-3574 First Report, During Business Hours
    888-644-6680 24 Hour
    603-647-4404 Fax
    800-800-2727 Glass

    MiddleOak (Middlesex Mutual)
    25 Hall Street, Suite 303
    P.O. Box 2024
    Concord, NH 03302-2024
    Report a Claim Online
    firstreport@middleoak.com
    800-225-2533 First Report, 24 Hour
    866-514-9861 Fax

    Mt. Washington Assurance
    81 Hall Street
    P.O. Box 2088
    Concord, NH 03302
    USA
    Report a Claim Online
    866-499-6288 First Report
    800-932-6288 24 Hour
    800-776-3574 Glass/Windshield Claims
    603-224-4610 Fax

    Plymouth Rock Assurance
    695 Atlantic Ave.
    Boston, MA 02111
    Report a Claim Online
    888-324-1620 First Report, 24 Hour

    Progressive Insurance Company
    3 Executive Park Drive
    Bedford, NH 03110
    Report a Claim Online
    800-274-4499 Business Line & After Hours, ER Claims Number
    800-876-6078 Fax (Tow Claims Only)

    Safeco Insurance
    1001 4th Ave
    Seattle, WA 98154
    Report a Claim Online
    800-332-3226 24 Hour
    866-378-3661 Fax

    Safety Insurance
    20 Custom House Street
    Boston, MA 02110
    Report a Claim Online
    800-951-2100 24 Hour
    617-951-0600 (Outside of MA and NH)
    866-378-3661 Fax

    Selective
    40 Wantage Ave
    Branchville, NJ 06890
    Report a Claim Online
    floodclaims@selective.com
    877-348-0552 First Report
    877-647-1798 Fax

    The Andover Companies
    95 Old River Rd.
    Andover, MA 01810
    Report a Claim Online
    978-475-3300
    800-225-0770

    Tower Group
    PO Box 209
    Stoughton, MA 02072
    Report a Claim Online
    877-365-8693 First Report
    877-852-0220 Fax

    Travelers
    385 Washington Street
    Saint Paul, MN 55102
    Report a Claim Online
    800-252-4633 Personal Policies, 24 Hour
    800-238-6225 Business Policies, 24 Hour

    Union Mutual of Vermont
    P.O. Box 158
    Montpelier, VT 05602
    Report a Claim Online
    800-671-8550 First Report
    800-671-8550 24 Hour – Press (6) for Emergency Claims Reporting
    802-229-2119 Fax

    Utica National Insurance Group
    201 Edgewater Drive, Suite 295
    Wakefield, MA 01880
    Report a Claim Online
    800-216-1420 First Report, 24 Hour
    972-301-4211 Fax
    Workers Compensation Claims Reporting: 800-284-3806

    Vermont Mutual Insurance
    89 State Street
    P.O. Box 188
    Montpelier, VT 05601-0188
    Report a Claim Online
    claims@vermontmutual.com
    800-435-0397 24 Hour
    802-229-8941 Fax (Auto)
    802-229-7647 Fax (Prop & Liab)
    800-873-4948 Glass/Windshield Claim

    Medical Malpractice

    coverys Coverys (formerly ProMutual Group)
    101 Arch Street
    Boston, MA 02110
    Report a Claim Online
    800-225-6168 ask for Claims Dept.

    Medical Mutual Insurance Company of Maine
    One City Center
    P.O. Box 15275
    Portland, ME 04112
    Report a Claim Online
    800-942-2791 ask for Claims Dept.

    Medical Protective
    5814 Reed Rd
    Fort Wayne, IN 46835
    Report a Claim Online
    800-4MEDPRO (800-463-3776) Ask for Claims Dept.

    NHJUA
    133 Federal Street 3rd Floor
    Boston, MA 02110
    Report a Claim Online
    888-966-4582 Claims Management